tasco scope

Note that this review is not a reflection on the product but the service. When the Amazon page states that you will receive this on a particular date that is not correct. I was told this by CEVA the company Amazon ships this item through. I had taken the day off to receive this on the specified date to find out that it was not going to happen and since there was no weekend delivery possible it would not arrive until 3 days after the specified delivery date. I am a regular Amazon Prime member and buy ALLOT through Amazon and I have come to depend on the specified date for all my deliveries. Apparently when shipping a large item through CEVA as opposed to UPS or Fedex the date is not correct and I dont believe Amazon notes this anywhere that I could find. Secondly after making a clear appointment with CEVA over the phone repeating it to verify the exact time frame as I was not available until 1pm on the new delivery date they still showed up early. I was not happy about this as I had children home with my mother who is on hospice and did not need to be disturbed. I phoned CEVA to let them know that the person had clearly stated 1 3 pm and yet the delivery drivers showed 11 3. She stated that they had to have a 4 hr time frame. I reinterated my previous conversation about the times and that for their company to change to time to include 2 hrs before I would be at home was totally unacceptable and that I could not believe they would even do that She had a note of who I spoke with and would pass the information along. Also I let her know that the two delivery men had carried the 223 lb item into my house without the assistance of a 2 wheeler or rolling cart of any kind and then dropped it onto its side from about 18 inches off the floor. The box was in pretty rough condition but it appears that the generator is OK to spite this. Once I signed the delivery paper I noticed that this was the same company CEVA who had previously delivered a cedar chest to us that they had damaged during shipping. I had to wait over a month for the item to be picked up returned to the shipper and a new one to get here. Lets just say that our experience with CEVA as a shipper has been a memorable one. I do not recommend them to anyone and wish Amazon would find someone else to use
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